Teleperformance SE Introduces AI System to Optimize Indian Accents in Real-Time for English Customer Service

March 3, 2025 – Teleperformance SE, the world’s largest call center operator, has recently unveiled an innovative artificial intelligence system designed to adjust the accent of Indian English-speaking customer service agents in real-time. This technology, aimed at enhancing communication clarity, is already in use at the company’s call centers in India. Dubbed “Accent Adaptation,” this…

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Swedish EV Drivers Clock More Long-Distance Miles than Gasoline Car Owners, Study Finds

August 22, 2024 – A study conducted by Sifo, a Swedish social research company, and Zaptec, a charging station company, has revealed that electric vehicle (EV) owners actually drive longer distances than their gasoline-powered counterparts. The research, which surveyed 1082 individuals driving fossil fuel-powered cars and 1032 people operating electric vehicles or plug-in hybrids, encompassed…

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