Revolutionary Move: Indian E-commerce Company Cuts 90% of Customer Support, Witnesses 85% Cost Savings and 3-Minute Resolutions

July 13, 2023 – The rapid rise of generative AI has taken the world by storm, transforming it from a mere recreational interest to a technological advancement that poses a genuine threat to various job sectors. Embracing this cutting-edge technology, Dukaan, an emerging e-commerce startup based in India, recently announced a drastic reduction of 90%…

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