June 19, 2024 – Adobe has faced significant backlash from users over the past few weeks due to updates in its service terms. However, this Tuesday, the company revealed its revised service terms, explicitly stating that it will not utilize user content stored locally or in the cloud for training AI models.
According to the updated terms, Adobe has introduced several sub-categories regarding its access to user content, with a specific section dedicated to generative AI. The new clause clarifies that Adobe software “will not use your local or cloud-based content to train generative AI models.” One exception applies: if users submit their works to the Adobe Stock marketplace, the company reserves the right to use these submissions for training its AI tool, named “Adobe Firefly.”
In an interview, Adobe’s Chief Strategy Officer, Scott Belsky, emphasized that the updated service terms do not represent a change in the company’s existing policies but rather a clarification of previously ambiguous wording. “We are now explicitly stating that we will not use your content to train generative AI models,” Belsky stated, adding, “This has always been our policy, but it wasn’t clearly stated before.”
The revised terms also address user concerns about Adobe scanning content protected by nondisclosure agreements (NDAs). Adobe assures users that it will not “scan or view” local works stored on their devices. The only content that Adobe automatically scans is that uploaded to the cloud, to “ensure we do not host illegal or abusive content, such as child sexual abuse material.” Manual reviews only occur if content is flagged or reported as illegal, or if users opt-in to pre-release, beta versions, or the Adobe Product Improvement Program.
Earlier this month, Adobe’s initial service term updates sparked outrage among users, who feared the company could freely use their creations for AI training. This dissatisfaction stems from a longer-term dissatisfaction among creators with Adobe’s dominant position in the creative industry. Notably, even the U.S. federal government has taken notice of these complaints, with the Justice Department suing Adobe over allegations of concealing expensive cancellation fees and erecting barriers to prevent users from canceling subscriptions.
