Teleperformance SE Introduces AI System to Optimize Indian Accents in Real-Time for English Customer Service

March 3, 2025 – Teleperformance SE, the world’s largest call center operator, has recently unveiled an innovative artificial intelligence system designed to adjust the accent of Indian English-speaking customer service agents in real-time. This technology, aimed at enhancing communication clarity, is already in use at the company’s call centers in India. Dubbed “Accent Adaptation,” this…

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